Vol 10, No 3 (2017)

Table of Contents

Articles

The internal and external customer focused process improvement and the performance analysis studies in healthcare systems
Piril Tekin, Rizvan Erol
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407-430
Joint optimization of economic production quantity and preventive maintenance with considering multi-products and reserve time
Xuejuan Liu, Binrong Wang
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431-443
Ethical and psychological factors in 5S and total productive maintenance
Jamal Ahmed Hama Kareem, Othman Abdul-Qader Hama Amin
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444-475
Management system certification benefits: where do we stand?
Luis Miguel Ciravegna Martins da Fonseca, José Pedro Domingues, Pilar Baylina Machado, Mario Calderón
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476-494
Supply capability creation process: Key milestone criteria and activities
Jordan Verrollot, Arto Tolonen, Janne Harkonen, Harri Haapasalo
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495-521
Critical successful factors for innovation in vietnamese firms
Tran Hoai Nam, Nham Phong Tuan, Nguyen Van Minh
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522-544