Author Details

Chow, Yuk Ting Hester, Division of Business and Hospitality Management, College of Professional and Continuing Education, The Hong Kong Polytechnic University, Hong Kong SAR, China, Hong Kong

  • Vol 15, No 4 (2022) - Articles
    How do full-service carriers and low-cost carriers passengers perceived service dimensions, passengers’ satisfaction, and loyalty differently? An empirical study
    Abstract  PDF