Journal of Industrial Engineering and Management

Ismail, Azman, Universiti Malaysia Sarawak, Malaysia

• Vol 2, No 1 (2009) - Articles
  Exploring the relationships among service quality features, perceived value and customer satisfaction
  Abstract  PDF
• Vol 2, No 3 (2009) - Articles
  Mentoring program and its impact on individuals’ advancement in the Malaysian context
  Abstract  PDF